Datasheet - Ultimate SU800

DATASHEET

ADATA_2.5 SSD Manual

MANUAL

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The SU800 solid state drive lives up to its Ultimate name with 3D NAND Flash that provides higher storage density, efficiency, and reliability than traditional 2D NAND. It features intelligent SLC caching and a DRAM cache buffer to boost read/write performance even further. Featuring LDPC ECC and technologies such as high TBW (total bytes written) and DEVSLP (Device Sleep), the Ultimate SU800 instantly upgrades notebook and desktop PCs with superior stability, durability, and power efficiency. In addition, users can download ADATA in-house developed SSD Toolbox and Migration Utility software for free to enjoy easy data management and migration.
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*Download&nbsp;<a href="https://www.adata.com/en/support/downloads/">SSD ToolBox</a> for Automatic Firmware Updates and More
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3D SSD TAKEN TO ULTIMATE

Ultimate SU800 Solid State Drive

1. Applicable Products and Terms of Warranty
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&bull;3 years
SU750/SU650/SU630/SU650NS38
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&bull;5 years&nbsp;
SU800/FALCON/SWORDFISH/LEGEND 840/LEGEND 850/LEGEND 970/LEGEND 970 PRO/Prospector 950/S50 LITE/SX6700
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Note 1 : The SSD is based on the TBW or Warranty period.
Note 2 : ADATA reserves the right to determine which products are eligible for repair.
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1.1Solid State Drives: ADATA SSD are covered by a 3-year limited warranty commencing from the purchase day
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Exceptions :
(1) SX6000 Lite / SX6000 Pro / SX8100 / SX8200 Pro / S5 / S11 Pro / S40G / S50 covered by a 5-year limited warranty.
(2) As of 2019.07.01, the limited warranty period for the SU630 and SX6000 Lite has been extended to 3-year and 5-year respectively. Products purchased on/before 2019.06.30 will retain the original warranty periods. (SU630 : 2-year, SX6000 Lite : 3-year).
(3) SX950 covered by a 6-year limited warranty.
Important reminder :&nbsp; If you have an SSD with a heat sink attached, detaching it will void your warranty as it will be considered customer-induced damage.
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* Note:
In the event that a law or regulation of a particular country/region requires a warranty with specific terms for Products, ADATA shall, in such country/region, provide warranty services to those local consumers in accordance with such law or regulation.

1. Applicable Products and Terms of Warranty

2.1　Subject to the terms and conditions hereunder, ADATA provides, without any charges or fees, replacement or repair services to our customers for defective Products within the applicable warranty term (hereinafter referred to as &ldquo;Warranty Service&rdquo;). The warranty term commences from the original purchase day. If Warranty Service is needed, any documentation which is able to prove the original purchase day should be provided. If the original purchase day cannot be determined, the commencement of the warranty term will be determined by ADATA according to the Product serial number.
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2.2　Please contact the local reseller where the purchase was made for timely support and local help. However, if you are not satisfied with your local reseller, you may make a Warranty Service Request on ADATA&rsquo;s&nbsp;<a href="https://www.adata.com/us/member/login" target="_blank" rel="noopener">RMA service</a>&nbsp;webpage. Through your request on the webpage, ADATA will provide Warranty Service from ADATA or regional office contact. In this case, the cost of transportation and relevant insurance for the delivery of the Product to ADATA shall be borne by you, and ADATA shall cover the cost of all other transportation and relevant insurance when returning the Product back to you after Warranty Service completion.
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2.3　Please note that: (1)　ADATA may replace the defective Product with a spare product from stock as in lieu of repairing the Product, and after replacement, ADATA may at its sole option dispose of defective Products. Therefore, in this case, the repaired Products you receive may not be the original Products you sent for Warranty Service, and the original Product will not be returned back to you as well.
(2)　In the event that production of the Product has been discontinued or factory repair service is no longer provided, ADATA will, at its sole discretion, offer a substitute in equivalent level or class for such Product instead.&nbsp;The scope of product repair and replacement are determined according to the warranty period and warranty terms of the "replacement product."
(3)　When sending SSD products in for repair, please include all accessories provided in the package to avoid accidentally omitting relevant warranty information and protect your rights as a consumer.
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Note: ADATA reserves the right to modify the warranty terms. Any changes to the warranty terms are subject to announcements made on the ADATA website. ADATA reserves the right of final interpretation for the warranty terms and exchange procedures.&nbsp;

2. Warranty Service

3.1　This warranty will not apply under these circumstances: (1)　Malfunctions or damage that is caused by natural disasters, accidents, acts of vandalism, and improper use (products not used in accordance with the product's description, product design, or as a fixture or for testing purposes, such as continous plugging and unplugging, etc.), improper installation (e.g. on equipment that is not compatible or not in compliance with the product's design, etc.), etc.) (2)　Products that have been damaged due to misuse, neglect, unauthorized disassembly, modifications, or alterations. (3)　Product damage caused by abnormal mechanical or environmental conditions or power problems such as insufficient voltage, excessive and unstable power supplies, or excessive charging of lithium batteries. (4)　Product serial number, barcode or label is inconsistent with the original or not visually identifiable to confirm the authenticity of the product, including having been modified, smeared, removed, damaged, lost. (5) Products purchased through unauthorized distribution channels, second-hand retailers, or resale products that violate national import and export regulations. (6) Compatibility issues not related to ADATA products
<p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: 35px; font-size: 22px; vertical-align: baseline; font-family: 'Segoe UI', 微軟正黑體, 'Microsoft JhengHei', Arial, Helvetica, sans-serif; color: #333333; width: auto; background-color: #ffffff;">&nbsp;
<p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: 35px; font-size: 22px; vertical-align: baseline; font-family: 'Segoe UI', 微軟正黑體, 'Microsoft JhengHei', Arial, Helvetica, sans-serif; color: #333333; width: auto; background-color: #ffffff;"><span class="adata_t13_content" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-size: 1rem; vertical-align: baseline; width: auto;"><a style="box-sizing: border-box; background-color: transparent; color: red; text-decoration-line: none; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-size: 18px; vertical-align: baseline; outline: 0px;" href="https://webapi3.adata.com/storage/upload/Exception_of_warranty_en.pdf" target="_blank" rel="noopener">Exception of warranty</a>
3.2　NEVER does this Warranty apply to the recovery or back-up on any digital data in the Product. ADATA does not guarantee the completeness of digital data stored in the Product during and after Warranty Service, and is not liable for any damages or losses of digital data stored in repaired Products. Furthermore, ADATA shall in no event be liable for, during the delivery of the Product, any damages to the Product and any losses of digital data stored in Products. Consequently, before sending the Product to ADATA for Warranty Service, if it is equipped with storage function, it is suggested that you make a back-up of your digital data from the Product and remove those digital data from the Product.
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3.3　To the extent that applicable laws or regulations allow, in no event shall ADATA be liable, under this Warranty, for any losses of profit, anticipated savings and digital data, or indirect, incidental or consequential losses or damages caused by Products.
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3.4　ADATA manufactures consumer and business-class Products. Since Products are not designed for extreme precision technology or absolute safety applications, it is not recommended to apply the Products in life support machines or other emergency equipment, which may lead to personal injury or death if such equipment is defective or suffeers a breakdown, including but not limited to medical or medical-related equipment, military or military-related equipment, aircraft, traffic control equipment, disaster prevention systems, combustion control system, nuclear energy system, and so forth. ADATA shall not be liable for any personal injury or death, or any loss or damages to property arising from such kind of application mentioned above.
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3.5　ADATA makes no other warranties, including any warranty of merchantability or fitness for a particular purpose, whether expressly or impliedper the Products. In the event that any law or regulation of a particular country/region prohibits the exclusion of implied warranty (i.e. warranty of merchantability and fitness), the terms of ADATA&rsquo;s implied warranty shall be subject to such laws/regulations or the Warranty term hereunder, whichever is shorter.
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3.6　Counterfeit products are NOT covered by this or any ADATA warranty. Counterfeit products are any products that ADATA, at its sole discretion, determines were not manufactured by ADATA or any of its authorized manufacturing partners. Counterfeit products will be reported for investigation and will NOT be returned.
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3.7　Obsolete or Discontinued Products An obsolete or discontinued product will be replaced by the same product, if it is available. If the same product is not available, ADATA will replace the obsolete or discontinued product with a product of similar function and capacity.
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3.8　Certified Refurbished Products All certified refurbished products have a 90-day, replacement-only warranty.
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3.9　European Union Exceptions
(1)　In the European Union, the minimum warranty period provided by resellers is 2 years; local country regulations apply.
(2)　The minimum warranty period for refurbished products is 1 year; local country regulations apply.
(3)　For consumer transactions in certain jurisdictions, including but not limited to, the European Union, Australia and New Zealand, the limited terms contained in this statement, unless legally prohibited, are in addition to the mandatory statutory rights applicable to the sale of this ADATA product to you in those jurisdictions.