FAQ

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USB Flash Drives


Q1: Why is the available actual capacity of UFD device less than the amount indicated on the package?
Q2: Are USB3.0 and USB3.1 the same?
Q3: What to do when a USB flash drive can be read, but cannot be written with displaying a disk writing protection, or cannot save/access files, or formatting?
Q4: If the USB flash drive cannot be identified by the computer, what to do to deal with the situation?
Q5: Some metal-shelled UFD products feel hot after using, is this normal?
Q6: Where can I find the ADATA USB flash drive recovery tool?
Q7: What is a USB OTG?
Q8: My smartphone or laptop computer has connected with the OTG supported USB flash drive and the display has shown ready to use; however, I cannot find the location of the USB OTG, what to do?
Q9: Does your iPhone support OTG USB?
Q10: Does Android 4.08 support OTG USB?
Q11: What is the transmission rate of the USB1.0/USB1.1/USB2.0/USB3.0/USB3.1, respectively?
Q12: What is a Lightning connector?
Q13: What is a USB type-C plug?
Q14: What is a Micro USB connector?
Q15: How to use the USB flash drive correctly?
Q16: How to protect the data stored in the USB device?
Q17: There is a set of digital laser-engraved code on the connector of ADATA USB products. What is its function?
Q18: The file system displays the USB device as FAT32, what does it mean? How to switch it to other file system formats?
Q19: Are there any differences between the data stored in the USB 2.0 or the USB 3.0?
Q20: Where can I find the product specifications of ADATA's USB?
Q21: How do I change the file system format of the USB?
Q22: What to do if the computer cannot detect my USB device?
Q23: Does ADATA have encrypted USB products?
Q24: The computer only has USB 2.0 slots, can it be compatible with USB 3.0 device?
Q25: How to verify the capacity of my USB device?
Q26: What method does the USB flash drive and SSD use to store data?
Q27: How to change the name of my USB device?
Q28: How to format the USB device?
Q29: Can USB Type A share with Type-C?
Q30: What will happen when I accidentally unplug the USB during data transfer?
Q31: Where can I repair ADATA USB devices?
Q32: How to keep the USB devices well?
Q33: What file formats does i-memory support to play?
Q34: Does ADATA OTG USB require an exclusive app?
Q35: i-Memory application display "error"; after another download, the "error" still occurs.
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